Sub-Processors
Sub-Processors
Last updated: 31 October 2026
To run ECODrIx, we use the companies below. Each one handles personal data only to do its job for us. Channels and apps a workspace connects for itself (its own email provider, payment gateway or other app) are that workspace's choice and are not listed here.
1.Current Sub-Processors
| Company | What it does for us | Data it handles | Where |
|---|---|---|---|
| Google Cloud | Runs our API (Cloud Run), database (Cloud SQL), background-job server (Compute Engine) and server logs (Cloud Logging) | All account and workspace data | Mumbai, India |
| Vercel | Hosts ecodrix.com and the ERIX console | Pages you load, your console sign-in session, and the data the console's server code fetches from our API to show you | United States |
| Cloudflare (R2) | Stores files | Files uploaded to or received in workspaces, and invoice PDFs | Cloudflare's data centres |
| Amazon Web Services | Sends our emails (Amazon SES). For LAIE only (invite-only), relays that fetch public web pages (AWS Lambda) | Email: recipient address and message. LAIE: search terms and addresses of public pages | Email: Mumbai, India. LAIE relays: several AWS regions |
| Razorpay | Takes payments for ERIX plans and credits | What you enter at Razorpay checkout (contact and payment details), and the plan and amount | India |
| Meta Platforms | WhatsApp Business Cloud API; Instagram and Messenger when a workspace connects them | Messages and media sent and received, contact phone numbers and profile IDs | Meta's data centres |
| Telegram | Telegram Bot API, when a workspace connects a Telegram bot | Messages sent and received through that bot | Telegram's data centres |
| Anthropic | AI model for AI agents and AI features | The text an AI task needs: customer messages, recent conversation, the business's own information and instructions | United States |
| OpenAI | AI model for AI features and for searching a workspace's knowledge base | The text an AI task needs, and knowledge-base content | United States |
| Google (Gemini API) | AI model for AI agents and AI features | The text an AI task needs | United States |
| Google (Calendar, Meet, Sheets, Places, Sign-In) | Calendar and Meet when a workspace connects Google Calendar; Sheets only when a workspace connects it; Places for LAIE searches; Sign in with Google | Calendar events and free/busy times; rows in the sheets an automation names; LAIE search terms; your name, email and profile picture at sign-in | Google's data centres |
| Google Analytics | Website analytics on ecodrix.com, only if you allow it | Pages viewed, device, browser, approximate location and Google Analytics cookie IDs | Google's data centres |
| GitHub | Sign in with GitHub | Your name, email address and profile picture | United States |
| Sign in with LinkedIn | Your name, email address and profile picture | United States | |
| Truecaller | Phone verification in ERIX checkout, when a business's checkout offers it | We send the buyer's Truecaller token; Truecaller returns their name, phone number and, if they share them, email, city and state | Truecaller's India endpoint |
2.How We Choose and Limit Them
We use established providers under their business terms, and send each one only the data its job needs. Razorpay handles card, UPI and bank details directly; they never reach our servers.
3.Changes to This List
We update this page before we start using a new sub-processor. To get these updates by email, or to object to a change, write to legal@ecodrix.com.
Questions about this document?
Write to legal@ecodrix.com and we'll help clarify anything you need.
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