ERIX FlowNew
Start from a template such as Welcome Journey or Appointment Reminders, or build your own: pick what starts it, add steps and switch it on. Anything risky waits for a person to approve, and every contact keeps a history of its runs.
Your businessReplied
No reply
Try it: click a step to change it, add one, or press Test run.
Automations that do the follow-ups for you
Start from a template, decide what happens next, and keep the risky steps waiting for you.
TemplatesERIX Flow
Start from a template
Welcome messages, appointment reminders, a nudge when nobody replies, and the sales agent qualifying a new enquiry, ready for your industry. Switch one on, or change it first.
Triggers and stepsERIX Flow
Wait for a reply, then do the right thing
Start on a new lead, a stage change, a form, a message or a booking. Send on a channel, wait, or wait for a reply: Replied and No reply each take their own path.
ApprovalsERIX Flow
Risky steps wait for your OK
Anything that touches money or messages a customer can stop on Approvals. Held runs and AI drafts arrive there live; approve, edit or stop them.
AI replyERIX Flow
An AI reply step that knows your business
It drafts from your own price list, hours and documents. It sends on its own only when the answer is there and auto-reply is on; anything else waits as a draft, and refunds or complaints go to a person.
Your businessOverviewErix AskInboxApprovalsProductsCRMFlowSEOAIInfrastructureConnectPPriyaOwnerInboxAI replies on its ownPIt knows the answer
Do the 3BHKs come with parking?
AI agentYes, every 3BHK at Baner comes with one covered parking spot.
From: Baner listingSent by AIIt isn't sure
Can you do ₹5 lakh less on the price?
AI draftLet me check with the team and come back to you today.
SendEditWaiting for youIt shouldn't answer
I want a refund of my booking amount.
I've passed this to the team. Someone will reply soon.
Needs you
Getting started with ERIX Flow
- 1
Open ERIX Flow → Automations and start from a template, or choose New automation.
- 2
Choose what starts it, such as a new lead, a form submitted or a meeting booked.
- 3
Add steps: send on WhatsApp or email, wait, Wait for a reply, ask for approval, AI reply or update the contact.
- 4
Switch it on, and follow each run on the contact's history.
Guides for ERIX Flow
- FeatureAutomation steps in ERIX FlowAn automation is one starting event and a few steps. These are the steps in ERIX Flow today, and the ones coming in version 1.2.
- FeatureWhat starts an ERIX automationEvery automation begins with one event. Pick it when you build the automation, and ERIX starts a run each time it happens.
- FeatureCustom steps in ERIX FlowBuilding your own steps, and sharing them in a marketplace, isn't available in ERIX Flow today.
- ComparisonERIX Flow vs Zapier for Indian SMBsBoth run automations, but they're built for different jobs. Here is an honest split of where each one fits.
Coming soon
- Automate emails from your business address