ERIX ConnectNew

Connect your own WhatsApp Business account through Meta's signup. Every chat and call arrives live in one inbox, on the right contact, on your computer and your phone. Instagram, email and website chat are coming soon.

Inbox
RMRohan MehtaWhatsApp
  • Is a site visit free? And what does a 2BHK in Vijay Nagar cost?

    12:03 pm
  • AI draft· 94% confident

    Site visits are free. A 2BHK in Vijay Nagar starts from ₹48,00,000.

    Based on: Office hours and prices

Try it: send or edit the AI draft, or switch on “AI replies on its own”.

Every chat and call, and what each one does for you

One inbox for WhatsApp and phone calls, plus the calendar the conversation leads to. Instagram, email and website chat are coming soon.

  1. InboxERIX Connect

    Every chat in one list, on the right contact

    WhatsApp chats and phone calls arrive in one inbox, live. Each lands on its contact, matched by phone, so a customer is one record however they reach you.

    • Calls are answered by your phone agent or your team, and logged on the contact
    • Unread counts, a chime, and “Needs you” on chats handed to your team
    • AI drafts show where the answer came from: send them, or edit first
    Inbox Live
    • PN
      Priya Nair9:47 pm
      Call answered: asked about 2BHKs near Wakad1
      Phone call
    • RM
      Rohan Mehta9:42 pm
      Is the 3BHK at Baner still available? Can I visit Saturday?1
      WhatsApp
    • AD
      Anita Desai6:10 pm
      Confirmed, 11 am on Saturday works
      WhatsApp
    • AR
      Ananya Rao5:32 pm
      Thanks! See you on Saturday
      WhatsApp

    The tab shows (2) and a chime plays when you're away.

  2. WhatsAppERIX Connect

    The official WhatsApp Business API, on your own account

    Connect your number through Meta's own sign-up. Meta bills you directly, and ERIX adds no markup.

    • Templates approved by WhatsApp, and broadcasts to the contacts you tag
    • The 24-hour reply window handled for you
    • Ticks you know: ✓ sent, ✓✓ delivered, blue ✓✓ read
  3. Google CalendarERIX Connect

    Google Calendar and Meet

    Bookings from your booking page, and the ones the agent makes, land on your Google Calendar. Online meetings get a Meet link, and a reminder goes out before.

Getting started with ERIX Connect

  1. 1

    Connect WhatsApp with Meta's Embedded Signup, using your own WhatsApp Business account.

  2. 2

    Reply from one inbox. Your answer goes back on the channel the customer used.

  3. 3

    Send broadcasts with templates WhatsApp has approved.

Coming soon

  • Add ERIX chat to your website
  • Send email from your own domain

Questions about ERIX Connect

Yes. ERIX connects to Meta's WhatsApp Business Platform. Your message templates need WhatsApp's approval before you can broadcast them.

Your business pays Meta directly, because you connect your own WhatsApp Business account. ERIX adds no markup to Meta's charges.

When a customer messages you, you can reply with anything for 24 hours. Each new message from them opens a fresh 24 hours. After that, WhatsApp allows only approved templates, and ERIX keeps track of the window for you.

Not yet. Website chat is coming soon.

Try ERIX Connect with your own business

Request early access and tell us how you sell today. We'll set ERIX up around it.