ERIX CRMNewFeature
Contacts and pipeline for Indian SMBs
Every enquiry on one board, so you always know who is new, who has visited and who is ready to pay, without a notebook or an Excel sheet.
Meera Iyer
2BHK, Wakad
₹1,20,000
Rohan Mehta
3BHK, Baner
₹1,85,000
Ravi Kumar
Plot, Hinjewadi
₹1,25,000
Isha Shah
Villa, Baner
₹2,40,000
Try it: drag a deal to another stage, or add a lead.
How it works
- 1
Pick your business type when you sign up. Your pipeline and contact fields are ready in about a minute.
- 2
Your lead forms put new enquiries in the first stage by themselves, and bookings from your booking page add the person to your contacts. Add walk-ins and phone enquiries by hand.
- 3
Drag a card to the next column when the deal moves. It saves at once, and your whole team sees it.
- 4
Tap a card to open the contact, with their chats, calls and bookings in one place.
Stages made for your business
A real estate agent starts with Inquiry → Site Visit Scheduled → Site Visit Done → Shortlisted → Token Paid → Agreement Signed → Closed or Lost. Healthcare and clinics, education and coaching, and e-commerce and D2C each get their own stages. Any other business starts with a simple sales pipeline: New → Contacted → Qualified → Proposal → Won or Lost.
You can change stages later. Need buyers and sellers apart? Add a second pipeline with New pipeline, and choose in each form's settings which pipeline it fills.
Fields that match what you track
Each business type adds the details it needs to every contact. Real estate adds property type, budget range, location preference, possession date and the property ID or project. Add your own fields for anything else you track.
See the money at every stage
Each column shows the total deal value sitting in it, in rupees with Indian grouping, so you can see how much business is waiting at site visit and how much at token paid. New contacts go to your default pipeline unless a form sends them somewhere else.
Find anyone fast
Search by name, phone number or email. Filter to the last 30 days to see this month's fresh enquiries. Archived contacts are kept, but they're hidden from the board, so the pipeline shows only live deals.
Safe for a team
Everyone with the right role can move cards and work leads. Only the owner or an admin can delete a pipeline or a stage, so nobody wipes a column by mistake.
Built for the phone in your pocket
Contacts and pipelines fit a phone screen, so you can update a lead from the site visit itself. Every move saves as you make it; there is no Save button to forget.
Questions
More on ERIX CRM
- FeatureAutomations on your CRMAutomations that react to your pipeline live in ERIX Flow. They start when something happens in your CRM and act on the same contact.
- Use caseERIX for real estate agents and buildersBuilt for how property is sold in India: enquiries at night, site visits at the weekend, follow-ups on WhatsApp and a token amount at the end.
- Use caseERIX for clinics and healthcare practicesPatients ask on WhatsApp, book from a link and expect a reminder. ERIX handles the routine and leaves anything medical to your team.
- Use caseERIX for coaching institutesParents enquire at night and decide over a week. ERIX answers the routine questions, books the counselling session and keeps the follow-up going.