ERIX CRMNewFeature

Contacts and pipeline for Indian SMBs

Every enquiry on one board, so you always know who is new, who has visited and who is ready to pay, without a notebook or an Excel sheet.

PipelineListBoard

Enquiry2₹3,05,000
  • Meera Iyer

    2BHK, Wakad

    ₹1,20,000

  • Rohan Mehta

    3BHK, Baner

    ₹1,85,000

Site visit booked1₹1,25,000
  • Ravi Kumar

    Plot, Hinjewadi

    ₹1,25,000

Shortlisted1₹2,40,000
  • Isha Shah

    Villa, Baner

    ₹2,40,000

Token paid0₹0

    Try it: drag a deal to another stage, or add a lead.

    How it works

    1. 1

      Pick your business type when you sign up. Your pipeline and contact fields are ready in about a minute.

    2. 2

      Your lead forms put new enquiries in the first stage by themselves, and bookings from your booking page add the person to your contacts. Add walk-ins and phone enquiries by hand.

    3. 3

      Drag a card to the next column when the deal moves. It saves at once, and your whole team sees it.

    4. 4

      Tap a card to open the contact, with their chats, calls and bookings in one place.

    Stages made for your business

    A real estate agent starts with Inquiry → Site Visit Scheduled → Site Visit Done → Shortlisted → Token Paid → Agreement Signed → Closed or Lost. Healthcare and clinics, education and coaching, and e-commerce and D2C each get their own stages. Any other business starts with a simple sales pipeline: New → Contacted → Qualified → Proposal → Won or Lost.

    You can change stages later. Need buyers and sellers apart? Add a second pipeline with New pipeline, and choose in each form's settings which pipeline it fills.

    Fields that match what you track

    Each business type adds the details it needs to every contact. Real estate adds property type, budget range, location preference, possession date and the property ID or project. Add your own fields for anything else you track.

    See the money at every stage

    Each column shows the total deal value sitting in it, in rupees with Indian grouping, so you can see how much business is waiting at site visit and how much at token paid. New contacts go to your default pipeline unless a form sends them somewhere else.

    Find anyone fast

    Search by name, phone number or email. Filter to the last 30 days to see this month's fresh enquiries. Archived contacts are kept, but they're hidden from the board, so the pipeline shows only live deals.

    Safe for a team

    Everyone with the right role can move cards and work leads. Only the owner or an admin can delete a pipeline or a stage, so nobody wipes a column by mistake.

    • Owner: everything, including the plan and inviting admins
    • Admin: everything except the plan
    • Agent: contacts, the pipeline, the inbox and broadcasts
    • Viewer: can look around, can't change anything

    Built for the phone in your pocket

    Contacts and pipelines fit a phone screen, so you can update a lead from the site visit itself. Every move saves as you make it; there is no Save button to forget.

    Questions

    Yes. Add a second pipeline, for example Buyers and Sellers, and pick in each form's settings which one it fills.

    To the first stage of the pipeline you choose in the form's settings, marked as coming from that form, with the consent the person gave.

    Drag it back. Every move saves as you make it, so the board always shows where each enquiry stands.

    See it with your own business

    Request early access and tell us how you sell today. We'll set ERIX up around it.