ERIX ConnectNewFeature
Channels in ERIX Connect: what's live today
Every channel lands in the same inbox and on the same contact, so your team answers from one place.
Your businessIs a site visit free? And what does a 2BHK in Vijay Nagar cost?
12:03 pm- AI draft· 94% confident
Site visits are free. A 2BHK in Vijay Nagar starts from ₹48,00,000.
Based on: Office hours and prices
Try it: send or edit the AI draft, or switch on “AI replies on its own”.
Connect your own WhatsApp Business account with Meta's Embedded Signup. Meta bills you directly, and ERIX adds no markup. Incoming messages arrive in the inbox live and are linked to the contact by phone number, creating one if needed. Each message shows its ticks: sent, delivered, read.
One inbox for all of it
Every channel lands in one list, with unread counts. Chats the AI handed over sit under Needs you, and AI drafts show where the answer came from, such as “From: Baner listing”, with Send or Edit. When the tab is in the background, a chime and a count in the tab title tell you a customer wrote; you can switch that off.
Google Calendar and Meet
Connect Google once and bookings get Meet links. Bookings still work without Google, just without a meeting link.
Coming soon
Instagram DMs, email and website chat are coming soon. Facebook Messenger and Telegram inboxes arrive in version 1.2.
Questions
More on ERIX Connect
- FeatureSend API for developersYour own software can send a message on a connected channel through one endpoint per channel.
- GuideConnect the WhatsApp Business API to ERIXConnecting takes a few minutes. Here is the order that works, and the rules WhatsApp sets once you're live.
- GuideWhatsApp verified badgeThe verified badge on WhatsApp is granted by Meta, not by ERIX or any other provider.
- GuideWhatsApp broadcast limits, explainedMeta sets the limits on WhatsApp broadcasts. Here is how they work, and what ERIX does around them.