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ECODrIx (ERIX) vs AiSensy

AiSensy is a WhatsApp marketing platform that says it serves over 2 lakh businesses. Its strengths are unlimited broadcasts, retargeting by who opened or clicked, Click-to-WhatsApp ads with an AI Ads Manager, a drag-and-drop chatbot builder, WhatsApp Forms, payments inside WhatsApp and AI agents. Its Chat CRM keeps tags, attributes and history on each contact. ERIX is for teams whose WhatsApp marketing has turned into a sales pipeline: deals, GST invoices, projects and automation in the same place you message customers.

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Side by side: ERIX and AiSensy

ECODrIx (ERIX) compared with AiSensy
WhatECODrIx (ERIX)AiSensy
WhatsApp APIOfficial Meta WhatsApp Business Platform (Cloud API).Official Meta WhatsApp Business API; Meta Business Partner.
Broadcast marketingBroadcasts with templates WhatsApp has approved, to the contacts you pick, such as a tag.Core strength: unlimited broadcasts, scheduling, retargeting by opens and clicks, click tracking and carousel templates.
Built-in CRM (pipeline, deals, bookings)Built in: contacts, pipeline board, forms and bookings. GST invoices and projects are coming soon.Chat CRM: tags, attributes and history on each contact. No deal pipeline on its features page; it connects to HubSpot, Salesforce and LeadSquared.
No-code automationERIX Flow: starts on leads, stages, forms, messages and bookings, with Wait for a reply, approvals and AI replies.Drag-and-drop chatbot flows, WhatsApp Forms and Flows, and Dialogflow bots; the chatbot builder is a paid add-on.
PaymentsComing soon: GST invoices with payment links.Payments inside WhatsApp by UPI, card or net banking through Razorpay or PayU.
AI agent on your chatsAnswers from your own price list and hours, drafts what it isn't sure of, and hands refunds and complaints to a person.AI agents with a knowledge base, long-term memory and tool calling, sold as an add-on.
Meta's WhatsApp chargesYour own WhatsApp account: Meta bills you directly, and ERIX adds no markup.Check how AiSensy passes Meta's charges on before you compare totals.
Best-fit userSales-led SMBs wanting one platform.Marketing-led teams focused on broadcasts and ads.

AiSensy details last checked on 27 Oct 2026. Competitor plans change often, so check their site for current features and prices.

Which one fits you

Pick AiSensy if

Marketing-led businesses running high-volume broadcasts, retargeting and Click-to-WhatsApp ads, with simple chatbot flows.

Pick ERIX if

SMBs whose WhatsApp marketing has turned into a real sales pipeline that needs a CRM and automation alongside messaging.

What ERIX adds around the messaging

Every provider here uses Meta's official WhatsApp platform. These are the parts ERIX builds around it, all on one contact record.

  • One inbox for WhatsApp and phone calls
  • An AI agent that answers from your own price list and hours; refunds, complaints and medical questions go to a person
  • A pipeline with stages for your trade, and bookings in Indian time with no double bookings
  • Your own WhatsApp account, so Meta bills you directly and ERIX adds no markup
  • Automations that wait for a reply, ask for approval before money or a customer message goes out, and keep a run history on each contact

Before you switch

  • List the tools you pay for today next to WhatsApp, such as a CRM, invoicing and a booking app.
  • Note which WhatsApp templates you rely on; they need WhatsApp's approval on your number.
  • Plan the number move with your current provider, since a number works with one provider at a time.

What stays the same

Your WhatsApp Business number, Meta's message charges and the 24-hour reply window work the same way on every official provider. What changes is what you can do with each conversation after it arrives.

ERIX and AiSensy: common questions

Both run on Meta's official WhatsApp platform. AiSensy is marketing and broadcast-led, while ERIX adds a pipeline, bookings, automations and an AI agent on your chats. During the pilot, our team sets up each workspace and agrees pricing with you. Meta bills WhatsApp messages to you directly, with no ERIX markup.

During the pilot, our team sets up each workspace and agrees pricing with you. Meta bills WhatsApp messages to you directly, with no ERIX markup. For AiSensy, check its own pricing page, since plans and add-ons change often.

Since 1 July 2025, Meta charges per delivered template message, by category (marketing, utility or authentication) and by the recipient's country. Replies inside the 24-hour customer service window are free, and so are utility templates sent while that window is open. Meta changes India's rates (marketing went up on 1 January 2026), so check Meta's current rate card. With ERIX you connect your own WhatsApp Business account, so Meta bills you directly and ERIX adds no markup. With any provider, ask how Meta's charges reach your bill.

Choose ERIX when WhatsApp is no longer just marketing: when you need to track deals and bookings, and automate follow-ups from the same place you message customers. If your work is mostly broadcasts, retargeting and ads, AiSensy is built for that.

Yes. Import your contacts into ERIX CRM, and connect your own WhatsApp Business account in ERIX Connect through Meta's signup. A number works with one provider at a time, so plan the move with AiSensy. ERIX is letting businesses in from its early-access list.

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